View frequently asked questions regarding Patronage at Calgary Co-op.
On January 18th check the Bonus Cash Bubble in your app for your 2023 Patronage Return. You can also see your 2024 Patronage and Equity earnings to date in the Member Earnings bubble in the app. To see your 2023 Patronage and Equity statement, log into your online account at mycalgarycoop.com. T4As will be available online on January 31.
Download the new Calgary Co-op app and register and verify your membership. You will then receive your Patronage Return in the Bonus Cash bubble of the app within 5-7 Business days. You will also instantly receive $5 in Bonus Cash just for downloading the app. (Please see full terms and conditions) See above for Statement and T4A information.
Download the appRegister for an online account at mycalgarycoop.com (or verify your existing online account if you haven’t already) and we will email you in early-March with instructions on how to get your Patronage Return. Your 2023 Patronage and Equity Statement and T4A will be available in your online account at mycalgarycoop.com. Your T4A will be available online on January 31.
No problem. Our Membership Services team will work directly with our members who do not have any technology to ensure they receive their 2023 Patronage. For members in this situation please contact our Membership Services team in March to verify your information for your Patronage Return and T4A processing. For this group only, call 403-219-6064.
As we continue to evolve and modernize our co-operative, we are changing how patronage is paid and equity is structured to make it more 1) simple 2) immediate and 3) transparent.
We are 1) simplifying our equity tiers from 11 to 3, to allow members to earn cash faster, 2) receive it as a lump sum earlier each year in the Bonus Cash Bubble of their Calgary Co-op app and 3) see it accumulate in the app throughout the year in order to connect with the value of shopping at Calgary Co-op. In a nutshell: it’s more cash paid out to you sooner at a time when our members need it the most!
As a Co-operative we must manage our operating expenses to maintain our patronage levels. As costs are going up everywhere, we can keep our patronage rates strong through innovate tools like this app.
Keeping the profits in our cooperative allows members to invest back into the community and the cooperative, ensuring a healthy future for Calgary Co-op which benefits all our members; a practice that is common across many other cooperatives and retail businesses. Learn more about how and where you can redeem Calgary Co-op Bonus Cash.
Our refreshed membership program makes Patronage simpler, immediate, and more transparent. Members will earn cash faster, receive it as a lump sum earlier in the year, and see the current year’s patronage accumulate throughout the year in the app.
As of January 18th, 2024, members will see:
To see and download your 2023 Patronage return and share equity statement, log into your online account at mycalgarycoop.com. Click the My Document tab in the top right-hand corner to access your statement. Don’t have an account? Register and verify at mycalarycoop.com. You will receive a code to the email provided as part of the registration process. Please make sure to check your email for this code. If you have any issues verifying your account, it’s likely that the information you’re providing doesn’t match what we have in our records. Contact us at memberengagement@calgarycoop.com or call 1-833-310-0095 and we can help you.
Your T4A’s will be ready by the end of January 2024 for Patronage earnings from 2023. To see and download your T4A, log into your online account at mycalgarycoop.com. Click the My Document tab in the top right-hand corner to access your statement. Don’t have an account? Register and verify your membership information at mycalgarycoop.com. You will receive a code to the email provided as part of the registration process. Please make sure to check your email for this code. If you have any issues verifying your account, it’s likely that the information you’re providing doesn’t match what we have in our records. Contact us at memberengagement@calgarycoop.com or call 1-833-310-0095 and we can help you.
T4As are only issued for Patronage Returns over $100. Calgary Co-op is required by federal government tax regulations to report patronage returns paid to a member in excess of $100.00 and to with hold 15% of the dollar amount over $100.00.
Patronage Return on Purchases for Personal Use
If the patronage return you earn as a member is for personal use such as groceries, household items, and fuel for private vehicles, it is not subject to tax.
Write “Consumer Goods Only” across the front of the T4A and do not include the amount of the patronage return in your income on your tax return. You can claim the withholding tax amount as a credit as tax paid when you file your personal income tax return.
Patronage Return on Purchases for Business Use
Patronage returns are taxable for business persons, farmers, contractors, etc. who purchased goods for business use and used the cost of the goods to reduce their taxable income. If this applies to you, then the patronage return earned on the goods purchased is taxable and you must include the amount in your income on your tax return. The amount of the withholding tax can be claimed as a credit as tax paid.
If you have any further questions, please email us at memberengagement@calgarycoop.com or call 1-833-310-0095.