Me-wards

Signing Up

How do I sign-up for Me-wards and my personalized offers?

1. In your browser, navigate to https://www.mycalgarycoop.com/
2. Click the ‘Register Now’ button
   - Click the ‘Register Now’ button again and fill out the mandatory fields
   - Open the confirmation email in your email inbox that has the one-time code and enter that code into the Verification Code field
   - Fill out the remaining mandatory fields, including your membership number if you select ‘Yes’ to being a member, and accept the Terms and Conditions
3. Select your Email Preferences and click the ‘Submit’ button
4.  Once registration has completed, click on the ‘Back to sign-in’ button and login with your Username/Email and Password

That’s it! Now you can access your personalized offers by:

1. Navigate to ‘My Offers’ by scrolling down the page

• Depending on the preferences you set, there will be one or two baskets – ‘Food and Gas Station Offers’ and/ or ‘Wine Spirits Beer Offers’
• Once you select one or the other, a new tab opens with your available offers
• Click on the offers you are interested in to ‘Clip’ to your digital wallet.
• When you are shopping in-store, provide your membership number at the till
• Offer discount will be applied automatically and appear on your receipt

I already receive e-mail offers. Do I have to sign up again?
Yes, you will need to complete a one-time only sign-up process at mycalgarycoop.com. Make sure you 'link’ your membership number in your profile to receive personalized offers (see below in this FAQ for more information about this!). Don’t forget to review all your personalized offers and clip the ones you are interested in.

Can I link two different email addresses to a single membership number? Can both my partner and I receive offers?
Yes, you can!

Multiple individuals can set-up their own profiles (including your email address) and associate to the same membership number. Then, each of those people will receive weekly emails and have access to their own Me-wallet with offers to clip and redeem.

Once you sign-up, you will be asked to link your membership number in your profile.

Can I use the same sign-in credentials for Me-wards offers and online shopping?
Yes! You can use the same sign-in credentials for Me-wards offers and online shopping. 

I’m getting Calgary Co-op emails to more than one email address. How do I get it only once?
If you don’t want to receive Calgary Co-op emails for a specific email address, follow the unsubscribe link at the bottom of that email.

I used to get emails from Calgary Co-op but am not getting them anymore. What’s wrong?
Make sure to go to mycalgarycoop.com and ensure you have signed up and linked your membership number.

How do I update my preferences or unsubscribe?
There are 2 ways:

1) Click on the appropriate link in your email


2) Sign in to mycalgarycoop.com, and go to “My Profile” in the top banner

Personalized Offers

How do I view and redeem my personalized offers for food and liquor?
To view and redeem your offers, please follow these simple steps:

1. You will need to first sign up/ sign in at mycalgarycoop.com 
2. Once signed in, you can view your offers by scrolling down the page to 'My Offers'. 
3. Click the box for the offers you want to view (Food and Gas Station Offers OR Wine Spirits Beer Offers)

1. Once in, you can view all the valid offers and ‘clip’ the ones you are interested in. These offers will load automatically to your digital wallet and attach to your membership number.
   5. Then, when you shop in-store and provide your member number to the cashier, your clipped offers will automatically be applied to your bill. You will see your savings on your receipt as “DC” (short for “Digital Coupon”).

How do I view and redeem my personalized offers for offers at the gas station?
Our gas stations and convenience stores use a different point of sale (POS) system. Therefore, fuel and carwash coupons will need to be presented to the cashier at the gas stations for redemption. To do this, you will have to show the offer before you fill up or make your purchase. To make this easy, if you are accessing the site from your mobile device after you clip the offer, you can simply take a screen capture of the offer so it's easy to access through your photos when you are in the gas station!

How often will new offers be available?
New offers will be available every Thursday. Most offers will be available for  14 days. So, check back often!

How often can I use the same offer?
Most offers will be set up for a maximum of two items per transaction (i.e. 2 containers of yogurt in the same transaction) and two redemptions per membership number (i.e. two different transactions during the time offers are valid).

I can see my food offers but can’t see my liquor offers. What am I doing wrong?
Due to AGLC regulations, your Food and Gas Station offers and liquor offers need to appear on separate pages. Therefore, when you open your digital wallet on  mycalgarycoop.com, each set of offers will open in its own tab in your browser.

For computers/ laptops - click on the tab at the top of your screen “My Calgary Co-op - Main” then click on the “Wine Spirit Beer Offers” box.


Cell phones/ tablets will open in separate browsers so you will need to switch between the pages.

· On iPhone using Safari: click the overlapping boxes icon on the bottom right of your browser to flip between Me-wallet tabs.
· On Android phone using Chrome: click the rounded square icon with the number inside on the bottom right of your browser window.

Can I use my Me-wards offers on my online purchases?
Yes, offers on specific items are redeemable both in-store and online. Basket offers are only redeemable in-store.

On my receipt, where do my redeemed offers appear?
On your receipt, you will see a line starting with ‘DC’ and the appropriate discount for any redeemed offers. ‘DC’ stands for Digital Coupon.

I clipped a coupon, but the discount didn’t come off my bill. What do I do?
Next time you are in the Food Centre, please take your receipt to Customer Service. They will be able to resolve the issue for you. You can also contact us at anytime by clicking HERE.

Going Digital

Can I access my personalized offers through the Calgary Co-op app?
Yes, you can. Download the Calgary Co-op App from your App Store. 

How many emails will I get from you?
Based on your preferences, you will receive a few weekly emails on Thursdays.  And occasionally, we will send additional targeted offers just for you.

I don’t have a smartphone. Can I still redeem these offers?
Absolutely!

You can access your personalized offers through your computer or laptop by signing into  mycalgarycoop.com
Once you review and clip food and/ or liquor offers, they will be loaded to your digital wallet and automatically be redeemed when you provide your membership number at the till for grocery and liquor purchases.

For gas station offers, you will need to print the offers and present them to the cashier at the gas station.

To print, you will need to first sign up or sign in to mycalgarycoop.com and scroll down the page to ‘My Offers’. From there, you can review all your offers, clip the ones you are interested in and print (look for the icon in the top right corner).  Be sure to present to the cashier prior to purchasing.

What about people who don’t have computers or phones?
We will continue to offer weekly sales, in-store specials, and the annual member refund to all Calgary Co-op members.

Other Topics

How do I purchase a Calgary Co-op membership?
For only $1, you can take advantage of all the benefits of a Calgary Co-op membership. You can go in-store (at Customer Service) or purchase online through mycalgarycoop.com

I need more help. Where do I go?
Once signed in to  mycalgarycoop.com, please fill in the Contact Form. Or email memberengagement@calgarycoop.com