Safety Measures

Calgary Co-op continues to implement safety measures in our stores to protect our team members and shoppers.

We’d like to remind you of some of the things we are doing in our stores, so that you know what to expect the next time you visit us:

Know when to shop: Please bear in mind that we have reserved 8 a.m. – 9 a.m. on Mondays, Wednesdays and Fridays for our senior shoppers, those with disabilities and individuals with compromised immune systems. This lets them shop a fully-stocked, freshly sanitized store, ensuring they can get the household and pharmacy items they need.

When you arrive at the store, you may occasionally have to wait for a short time outside the store (with 2 metres distancing) as we are limiting the number of shoppers in-store at any given time to allow for physical distancing. A greeter will offer you a freshly sanitized cart or basket, and you’ll be offered sanitizing gel to clean your hands. Masks are mandatory in our stores.

In the store: We have installed directional arrows in the aisles to facilitate physical distancing. You may find that some of our bulk and self-serve items are currently unavailable, but we have packaged these items where possible. 

We regularly disinfect the entire store, in particular high-touch areas such as handles, doors, pin pads and conveyer belts. 

When you’re at check-out: Please maintain 2 metres between you and other shoppers, by standing next to the markers on the floor at the check-outs. Wherever possible, we have staggered the check-outs to allow for physical distancing, and we have installed locally fabricated plexi-glass dividers at the register.

Please wait for a team member to fully disinfect the conveyor belt before placing your items on it.

Calgary Co-op implemented a broad range of health and safety measures in our stores. In addition to strict cleaning and sanitizing guidelines, face masks are mandatory in all of our locations and lines of business. Please ensure you wear your mask correctly (over the nose and mouth).

Effective April 19th ,2021: No Mask, No Entry. Only customers wearing a face mask or shield will be granted entry into our lines of business. Those unable to wear a mask for medical reasons, must wear a face shield (children 2 and under are exempt).

If you cannot or choose not to wear a face mask or shield, we encourage you to instead use our alternate shopping solutions including:

  • Free click and collect at select locations
  • Online shopping for both Food and WSB
  • Online pharmacy refills, curbside pickup and free delivery (for prescriptions)

Safety in our Calgary Co-op Stores

Earlier this year, our CEO Ken Keelor announced how Calgary Co-op quickly adapted to the changing health and safety measures at the start of the pandemic.