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When we wanted to see Russia a few years ago, we wanted to see more than just the two big cities (Moscow and St. Petersburg), but we did not want to pack and unpack all the time while traveling by bus or train. We had heard of river cruises, but were not sure if that would be the way to go. Rudie, from Co-op Travel, Shawnessy was familiar with our travel preferences and recommended Viking. She was sure we would like it. Oh boy, that was an understatement! We loved it so much, that we booked another river cruise (Amsterdam-Budapest), followed by a 14 day river cruise of France.
Viking takes care of you from start to finish: all the travel information, you receive, is extensive and complete. Your accommodations are good, the staff on board pampers you, The food is excellent , prepared by chefs schooled in Europe, and enough selections to please everyone. If you have any dietary restrictions, you just inform them and they take care of it (Note: Viking is not recommended for people who want to lose weight). Drinks with lunch and dinner are included and the prices for drinks in the bar are equivalent to what they cost on shore. The Viking tour guides are very knowledgeable and always there to assist you, even if you are handed over to local guides. The majority of tours are included and some optional tours are offered for reasonable prices. There is also enough free time to explore on your own and a concierge on board can help you with making your own arrangements.
Rudie booked everything with Viking so transfers to and from the ship are included and Viking staff will greet you at the airport and assist you with the airport check-in if needed. Tip: we think it is worth to pay the extra amount for Viking Air Plus services. That way you have a say in the airlines you are booked with and you can limit the amount of transfers and possible avoid flying via the USA to Europe.
I would like to thank Glenn at the South Trail location for suggesting that my husband and I cruise with Holland America. We embarked on the ms Zuiderdam on July 7th for a 7 day Alaskan cruise, sailing the inside passage.
Both my husband and I loved the ship. Our cabin was cleaned twice daily by efficient friendly cabin staff. Our huge space included a large balcony with chairs and a table, a sitting area in the cabin and a bath with whirlpool tub, separate shower and double sinks. Without a doubt, the fine dining about the Zuiderdam was a real treat. We chose the early seating and were delighted each evening with gourmet selections with an offering to suit every palate.
It's a pleasure working with Glenn and I also love the fact that some of the money I spend on my holidays will be returned to me with my member return cheque. Now the big decision is 'where to next?"
Loved Air Transat. Very friendly and speedy service plus hot meal and snacks coming and going. Resort was top shelf! Separate lounge to wait for shuttle in and beer while waiting. Resort (Couples Tower Isle, Jamaica) was beautiful-great room (oceanview was nice), great service-everyone is very friendly, wonderful food and tons of activities. Can't say we did much (I read 3.5 books) but my husband did take advantage of the waterskiing. Would highly recommend. B.W.
Read more to hear about our client's recent stay at the Beach Palace.
Having a wonderful time in Puerto Vallarta! My resort is located in Mismaloya, south of the main town. There are two towers (and a lower central building which houses the lobby) that face the ocean on a small horseshoe-shaped bay. Behind the resort are mountains (with a number of homes clinging to the hillside) that are covered in rainforest vegetation. Each morning begins in a typical Mexican way, with a variety of bird songs (including my favourite – roosters – although where they fit in to this picture I haven’t a clue).
Yesterday I went on a whale watching photo safari. The boat ride reminded me of the midway at the Stampede grounds, with several “bonus” humpback whales thrown in for good measure. Needless to say, yesterday was a “good day” by most standards. There were two cruise ships docked at the marina – one Holland America and one Disney.
I can’t begin to summarize the time I spent visiting friends last week in the Ajijic/Lake Chapala/Guadalajara area, other than to say that it was absolutely amazing (and remarkably picturesque).
Our tour of Germany was excellent ! Great guide, lovely hotels and great bus-mates (only 29 of us).
Germany is a beautiful and vibrant country that we would gladly visit again. Very busy schedule but we had no problem keeping the pace.
Prague has a excellent national airline. Best flight we had. Cozy hotel Savic is tucked away on a narrow street adjacent to the Old Town Square. Lots of activity day and evening. Beautiful buildings and language not a problem. Euros are accepted grudgingly and the exchange rate is at their discretion. Best to use their currency. Lovely city.
Laurie, we thank you many times for your excellent planning.
Our Polar Bear Tour was the trip of a lifetime. The whole day was perfect from the boarding of the Canadian North jet all the way to the return trip home.
The naturalist, Les, was an amazing, well-informed tour host. The customer service on the jet was the best that I have ever experienced... even the food was great.
Upon arriving at Churchill we were greeted by a local bus driver who drove us to the launching area for the Tundra Buggies. The buggies were well designed for viewing and relaxing by the gas fireplace. I took pictures of polar bears that look like a professional nature photographer snapped them. The opportunities for photography were abundant as we toured the magnificent tundra. I was so close to a polar bear, I felt his breath! At the end of our day we had time to walk around Churchill and do a little shopping. A perfect ending to a perfect day.
Joanne's travel experience, knowledge, patience and attention to detail is so rare and greatly appreciated. It appears that it's simply her passion for travel and wishing her clients have the best travel experience motivates her to always go the extra mile.
You know when you strike gold when you find the perfect doctor or dentist, well we found our perfect, awesome travel agent and we look forward to all our travel arrangements with her.
We have been waiting to do our trip to Greece for over 20 years and it just wouldn't have been the success it was if not for Cathe. She was so patient with us during the planning stages and anticipated our every need. Not an easy task to keep three women happy and making it fun too. The whole experience was amazing, from costing, flights, connections, transport, accommodations - the whole trip, went so smoothly hence fulfilling our dream vacation, above and beyond our wildest dreams.
We have received excellent service from everyone at the Hamptons office. No matter whom we end up talking to on a particular day they have all demonstrated the ability to seamlessly pick up our file and answer questions, provide recommendations, make changes or add bookings without any loss of continuity.
We had a great time in Punta Cana, and the Gran Bahia Principe Ambar resort that you suggested exceeded our expectations.I just wanted you to know that we appreciate your suggestions and options and we know that we can count on you to ensure that we have a worry free vacation each trip.
Diana and Steve K.
Just a short note to say thank you for setting up our trip. The resort in Krabi was just what the doctor ordered for relaxation and adjusting to the new time zone. The resort met our expectations and we would recommend it to anyone wanting to experience the beaches of Thailand. Chiang Mai was exceptional; the hotel you recommended was right in the middle of all the action and everything was accessible by walking.