Staying Connected With Our Members!
Update your membership information, let us know how we are doing, or just keep in touch.
If you are trying to find contact information for individual centres please see locations and hours.
How does the Member Refund (patronage return) work?
Co-operatives share a portion of their profits with their member-owners. The annual member refund you receive is based on your annual purchases with us . The more you shop and fuel up with us, the greater your annual patronage return. Virtually every purchase counts, including groceries, gas, liquor, prescription drugs, travel and home health care items.
In late February, Co-op will be mailing out your annual member refund for 2012. Please note that this amount will be different that the amount stated in your T4A as your T4A is a reflection of last year’s member refund.
T4As were mailed in late January 2013 to members who received a member refund and statement in February 2012. If you did not receive a T4A, please email us or call (403-219-6025, option 2).
Calgary Co-op is required by the federal government to report all member refunds paid in excess of $100.00 and to withhold 15% of the amount earned over $100.00 and remit it to the government. The T4A reflects the member refund made to you in the previous year. Member Refunds are not necessarily taxable. Member Refunds earned on consumer goods (i.e. groceries, household items, gasoline for private car use) are not subject to tax. You are entitled to claim the tax withheld as outlined on your T4A as a credit when you file your personal income tax (write on the face of your T4A "Consumer Goods Only"). Instructions for including this on your personal income tax form are provided on the back of your T4A under Recipient. (Patronage returns are normally only taxable for business persons, farmers, contractors, etc.
Complete an address change and update your member information.